Chatrina

Customers ask. Chatrina answers.

An AI chat that knows your website and talks to your customers for you - at any hour.

or jump straight to a conversation in your industry:

No sign-up · a preview on your own site in about a minute

For online stores

It doesn't just reply. It shows products.

The customer says what they are looking for and Chatrina shows matching products from your store right away.

  • Cards with photo and priceA product looks in the chat like it does in your store: photo, name, description and price.
  • Matched to the question“A gift for mom under $30” - and the customer sees only what fits.
  • One click to buyFrom the card the customer goes straight to the product and, where the store allows it, adds it to the cart.
How it works

Three steps and your chat is live

No developer, no conversation scripts to write.

01

Enter your website address

Chatrina goes through your pages on its own: offer, pricing, delivery and contact.

02

The chat learns your business

What it reads becomes the knowledge behind every answer.

03

Paste one line of code

Works with WordPress, Shopify, Wix and any other site. The chat appears in the corner of the screen.

WordPressWooCommerceShopifyWixWebflowand any other website
What it does

Chatrina features

Everything a small business needs from website chat.

Answers instantly, at any hour

Customers don't wait until morning or Monday. The answer arrives in seconds.

Knows your website

It answers from what is on your site: your offer, timing, delivery and returns.

Recommends products

In a shop it shows the product with price and link, so the customer can buy right away.

Hands over to a person

When a case is unusual or the customer asks for a human, someone from your team takes over.

Chats in 8 languages

Polish, English, German, Spanish, French, Portuguese, Italian and Dutch.

Keeps itself up to date

Changed your offer or prices? Chatrina re-reads your site every night.

Your dashboard

Every conversation at hand

Chatrina answers on its own, but you stay in control.

  • See every conversationYou know what customers ask and what they were told.
  • Take over in one clickStep into the conversation and write yourself. Chatrina goes quiet.
  • Add your own knowledgeAdd things that are not on your site, like a promotion or a holiday break.

A site without chat vs a site with Chatrina

Same customer, same question, two different endings.

Without chat

  • The customer looks for the answer alone or writes an e-mail.
  • The reply comes hours later or the next day.
  • Meanwhile they buy somewhere else.

With Chatrina

  • The customer asks in chat and gets an answer right away.
  • They know how long it takes and how to order.
  • They stay with you.
Pricing

The price of an employee who never sleeps

The customer gets an answer right away - from AI or from you. You pay for the number of conversations, and the first 3 days are free.

To get started
Start
$19/ month
3 days free$0.10 per conversation

One website and one person in the dashboard.

  • Up to 200 customer conversations a month
  • AI answers right away, at any hour - nights and weekends too
  • You take over a conversation whenever you want (1 person in the dashboard)
  • Chat on 1 website
  • In stores: product cards with photo and price

Accounts open soon - leave your email with the preview and we will let you know.

Most popular
Pro
$27/ month
3 days free$0.08 per conversation

For a business customers write to every day.

  • Up to 350 customer conversations a month
  • AI answers right away, at any hour - nights and weekends too
  • You or your team take over conversations (3 people in the dashboard)
  • Chat on 2 websites
  • In stores: product cards with photo and price

Accounts open soon - leave your email with the preview and we will let you know.

For stores and teams
Max
$55/ month
3 days free$0.07 per conversation

Heavy traffic, several sites and a bigger team.

  • Up to 750 customer conversations a month
  • AI answers right away, at any hour - nights and weekends too
  • You or your team take over conversations (10 people in the dashboard)
  • Chat on 5 websites
  • In stores: product cards with photo and price

Accounts open soon - leave your email with the preview and we will let you know.

See full pricing and plan comparison
FAQ

Frequently asked questions

Do I need to know how to code?

No. You paste one line of code into your site, like Google Analytics. On popular platforms it takes a few clicks.

How does Chatrina know what to say?

It reads your website: offer, pricing, delivery rules and contact. It answers only from that and from what you add yourself.

What if Chatrina doesn't know the answer?

It says so plainly and offers contact with your team. A person from your company can then take over the conversation.

Can I reply to a customer myself?

Yes. You can take over at any time, and Chatrina stops answering in that thread.

Which websites does it work on?

Any site you can add code to: WordPress, Shopify, WooCommerce, Wix, Webflow and custom-built sites.

What counts as a conversation?

One thread with a customer, no matter how many messages. Visits without a message don't count.

What if I run out of conversations?

You add a pack of 100 conversations for $10 or move to a higher plan.

Can I cancel at any time?

Yes. There is no fixed-term contract, you pay month to month, and the first 3 days are free.

Will the chat match my website?

Yes. You set the color and the greeting, and the chat appears in the bottom right corner of your site.

See Chatrina on your own website

Create an account and try Chatrina free for 3 days, or see a preview first - it's ready in about a minute.

3 days free · no contract · a preview on your own site in about a minute

Reading your website…

Usually about a minute. Keep this tab open.